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GTG Beacon

Frequently Asked Questions (FAQ)

What is GTG Beacon?

GTG Beacon is a scam and spam detection tool that helps you quickly assess whether a phone number is safe, suspicious, or high-risk. We use AI-driven analysis, real-time threat intelligence, and community reports to protect individuals and families from phone-based fraud.

Access, Availability, and Installation

Who Can Use GTG Beacon?

GTG Beacon is currently available to users in the United States and Canada (+1 country code). We’re working to expand access to other regions soon.

Want GTG Beacon In Your Country?

We’d love to hear from you. If you’re outside the US or Canada and want access, let us know where we should launch next by emailing feedback@gtg.online. Your input helps us prioritize future rollouts.

What Phone Number Data Is Supported?

We currently only support U.S. and Canadian phone numbers. Lookups for other regions may return limited or no information.

What Login Options Are Supported?

You can sign in using:

  • Google (including Gmail accounts)
  • Microsoft (Outlook.com, Hotmail, Office 365, etc.)

Note: Support for Sign in with Apple is pending approval.

Is There an App for iOS or Android?

Not yet. GTG Beacon is launching as a Progressive Web App (PWA), which behaves like a native app but runs in your browser.

How Do I Install GTG Beacon As An App?

  • Android (Chrome): Tap the three-dot menu, then choose “Add to Home screen.”
  • iOS (Safari): Tap the share icon at the bottom, then select “Add to Home Screen.”
  • Desktop (Chrome or Edge): Use the “Install App” prompt in the address bar or browser menu.

What Browsers Are Supported?

GTG Beacon supports the last three versions of:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari

Features and Functionality

Can I Report a Number?

Yes. Simply enter the number into GTG Beacon and use the comment box to tell us why you believe it should be flagged. Our team will review and analyze submissions for inclusion in our threat database.

Can I Verify My Business Numbers So They’re Not Misclassified?

Yes. If you want to protect your business’s phone numbers from being incorrectly flagged, email us at feedback@gtg.online. We’ll work with you to get your number listed as GTG Verified.

All verified numbers will include:

  • A validation badge
  • Optional business description
  • A link to your Do Not Call list, which must be honored by your organization

Will I Be Able to Manage a Do-Not-Call List for My Profile?

In an upcoming release, yes. You will be able to allow users to opt out of calls by adding themselves to a verified do-not-call list associated with your GTG Verified Number profile.

Does GTG Beacon Block or Filter Phone Calls?

Not yet. GTG Beacon is currently a research and detection tool. We’re working on features that will help you block or filter high-risk calls, and we plan to release them in future updates.

Does Beacon Cause Any Disruption to Phone Numbers When Performing Lookups?

No. Beacon retrieves information directly from trusted phone carrier databases and publicly available sources, never from the devices themselves. Our lookups are non-intrusive, passive, and do not place any calls, texts, or cause disruptions to service. 

Why Might the Risk Score for a Number Seem Inaccurate?

GTG Beacon is currently in beta, meaning our risk scores rely on existing data, community reports, and ongoing threat intelligence. As more users submit numbers, the accuracy and comprehensiveness of our scoring improves. Your participation helps us become better every day.

Does Submitting a Phone Number Automatically Flag it as a Scam Number? 

No. When you submit a number, it is not automatically added to a scam list or flagged publicly. Instead, your submission helps us investigate further and refine our scoring. Our team carefully reviews every submission before making any changes to the number's classification. 

Will Other People Know if I Submit a Phone Number?

No. Submitting a phone number to Beacon is private. Your identity and submissions are confidential and never are publicly shared or visible to other users. 

Does Submitting Numbers to Beacon Improve Its Detection Capabilities?

Absolutely. Every submission helps us enhance our database, fine-tune our Risk Engine, and ultimately provide better protection for everyone. 

Pricing

Is GTG Beacon Free?

Yes. During our public beta, GTG Beacon is free to use. We will announce details on premium features and pricing after the beta period concludes.

Scam Awareness and Case Study

Why do some 1-800 numbers, like the IRS Tax Help Line, show up as “Fraudulent Call”?

During internal testing for GTG Beacon, our scam number lookup tool flagged 1 (800) 829-1040, the official IRS Tax Help Line, with a caller ID of “Fraudulent Call.” That might seem like a false positive, but it’s actually not.

Here’s why:

  • Most toll-free numbers, such as 1-800 numbers, were initially designed for inbound calls only.
  • While some can now make outbound calls, it’s costly and rarely done.
  • Scammers spoof trusted 1-800 numbers (like the IRS) to trick people.
  • To prevent confusion, some organizations intentionally label outbound calls from these numbers as “Fraudulent Call” to warn recipients that they don’t make outgoing calls from those numbers.

GTG Beacon flags these for awareness. If a toll-free number calls you, be cautious—legitimate organizations rarely do this.

Community, Partnerships, and Outreach

Who is GTG Beacon For?

We built GTG Beacon to protect everyone, from young people getting their first phone to older adults at risk of scams. Special attention has been given to features that make it easy to use for seniors, kids, and non-technical users.

Can I Share GTG Beacon with Others?

Absolutely. The more people who use Beacon, the more accurate and powerful it becomes. Please share it with your friends, family, and community groups to help spread protection.

Can I partner with GTG to offer Beacon to my members or customers?

Yes. If you represent an organization (like a nonprofit, telecom provider, or advocacy group) and would like to offer GTG Beacon to your audience, reach out to us at feedback@gtg.online. We’re actively building partnerships and would love to hear from you.

Support and Privacy

How Do I Get Help or Report a Technical Issue?

All support and bug reports should be sent to feedback@gtg.online.

Why Do I Need to Verify my Phone Number during Registration?

Verifying your phone number helps us confirm that you’re a real person and not a bot or automated system. This simple step significantly improves security, protects our community from spam, and ensures GTG Beacon provides accurate and reliable scam detection. Your phone number is securely handled and never sold or shared with external parties.

What if I Believe a Number Was Misclassified?

If a number is scored unfairly or incorrectly, let us know by emailing feedback@gtg.online. 

Do You Sell My Data?

No. We do not sell your personal information, email, or lookup history. Anonymized data may be used internally across GTG products to enhance fraud and scam detection, including email security tools; however, we never share or sell it.

Is My Data Secure?

Yes. All user data, including email addresses, lookups, and phone numbers, is securely encrypted both in transit and at rest, adhering to industry-leading standards.

How Do I Request Information About My Privacy?

For privacy-related questions, contact us at privacy@gtg.online.

How Do I Delete my Account or Personal Data from GTG Beacon?

To delete your account or request data removal, email privacy@gtg.online with your request, and our team will assist you.

How Do I Suggest New Features or Improvements?

We welcome your suggestions and feedback! Email your ideas directly to feedback@gtg.online. Your input helps us shape future updates.

Is there an Age Requirement to use GTG Beacon?

Yes, users must be 13 years or older to use GTG Beacon, in compliance with the Children's Online Privacy Protection Act (COPPA) guidelines.

Videos & Learning

Where Can I Find Videos About GTG Beacon?

Check out our YouTube channel:
https://www.youtube.com/@GTG.Online

We’ll be posting:

  • Feature walkthroughs
  • Setup tutorials
  • Scam awareness guides
  • Product update videos
  • Company news and tips to stay safe online

Subscribe and stay informed as we continue to improve and grow GTG Beacon and the broader GTG.Online platform.

Where Can I Follow GTG on Social Media?

Stay connected and get the latest updates, tips, and product news: